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All orders will receive a confirmation email after order is placed. An additional follow up email will be sent after your order has been processed by our team. This email will include all information needed for your order, including where to send your item and how to send your item.
Please read our send in guidelines.
If more than 72 hours has gone by without confirmation or processing email, please check your spam and/or promotions folder (and set our emails not to spam) and/or email info@eastcoastcollectorsservice for shipping address and/or to go over your order.
FOR CUSTOMERS SENDING A PRE-PAID RETURN LABEL/SASE PLEASE SELECT THAT OPTION DURING CHECKOUT.
PLEASE BE ADVISED NO ADDITIONAL SHIPPING SUPPLIES WILL BE USED FOR PACKAGING.
ECCS IS NOT RESPONSIBLE FOR ITEMS ONCE SHIPPED WHEN USING CUSTOMER SUPPLIED LABELS/SASES.
IT IS SOLELY THE CUSTOMERS RESPONSIBILITY TO KEEP TRACK OF THEIR TRACKING NUMBER AND IS AT CUSTOMERS OWN RISK.
ALL SHIPPING PROVIDED BY ECCS WILL INCLUDE TRACKING INFORMATION WHICH IS SENT VIA EMAIL ONCE ITEMS ARE READY TO SHIP.
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